Dial 112 Command and Control Centre is a single point contact for the residents of State of Maharashtra in case of any emergency requiring immediate police intervention.The Command and Control…
Call Processing When you call 112,a call taker evaluates your call and determines what type of response is required. They enter your call information into the Computer Aided Dispatch (CAD) system which routes…
Dispatcher A Police official also known as Dispatcher gets all the necessary information about the incident from the call taker and will check the location/availability of the emergency vehicles on the GIS…
Emergency Response Vehicle Once the information from dispatcher is received on to the computer also known as Mobile Data Terminal (MDT) that is attached on every emergency response vehicle, the team will reach the incident…
Mission The mission of Maharashtra Police Dial 112 Centre is to quickly and professionally answer all requests for service for the residents of Maharashtra; to provide professional dispatch, notification, and communication services for the Department; and to facilitate reporting of any incidents via telephone and online systems.
Vision To provide prompt integrated emergency services for public safety and security to all persons, including those with special needs, anytime and anywhere in the state of Maharashtra.